Customer Ratings & Reviews

Geek squad is there with you every step of the way

I love the Geek Squad crew every time. Always available to help me setup my laptops.

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Happy with my purchase perfect for my work needs..

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

Very good service quick and hassle free process. Repairs done in a timely manner.

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

I bought this extra care package with the computer for two years just in case my sons damage it

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

Geeksquad is a great service. Would recommend to add protection to all your devices

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.