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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 11,875 reviews
  • Rated 5 out of 5 stars

    40 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent clarity of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but thankful I have it! Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it just in case and haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your ever in a technical pickle/ call the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitively something that I buy for expensive products. Always responds quickly when issues happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My moms christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was so happy it came on time and it was easy for her to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for college and it’s really reliable for college work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

    I would recommend this to a friend