Customer Ratings & Reviews

Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

always helpful to have, they have help with every problem ive had so far

I was able to protect my expensive tech with this. It is alway good to protect your investment

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

recommended always ... wont buy a computer or appliance without it

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

Smartest thing I ever did definitely will get warranty on every product I get

They are so helpful I love how easy they make anything and everything

Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

Cause why wouldn’t you be protected think long term

Cause why wouldn’t you be protected think long term

Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.