Customer Ratings & Reviews

I love geek squad protection! Its the best I have replaced my vacuum at least 3x in 6 years and never have an issue

Outstanding professionalism and knowledge!! I am glad I purchased Geek Squad Service for my son's computer.

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Although Best Buy’s products never need extra protection it’s nice to be at ease in knowing just in case I have it

This was great for all of my computers, helped remove unwanted things off of my computers.

When tragic events cause black out .. GEEK SQUAD comes to the rescue...110 starz...!!!! I put this on any breakable wearable product...1,000X suggestion

Excellent product for lap top computers for meddle school age students, high school age students, and college students.

Ive used this a few times and is easy to go in and get a new one.

I bought this protection because I previously bought a laptop and the screen cracked. My new laptop has worked just fine and haven't had to use protection plan but happy to know I have it in case I need it.

Haven't needed any fixes nor issues with my tech products yet but will definitely use this protection if NEEDED to.

Great People, great service. I am extremely happy that they ar able to provide services during this pendamic

I received, the protection, along with a notebook for as a Christmas gift.

I havent had to use this service yet but I feel a sense of relief knowing i have protection

Highly recommend Accidental Protection. It's good to know we have this allow we haven't had to use it yet.

its always good to have protection for any product you purchase you just never know i have had great experience

its always good to have protection for any product you purchase you just never know i have had great experience

I am really glad I purchased this to help me sleep better at night knowing my products are secured with Geek Squad help!

Saved me since my daughter cracked my screen. No cost at all! Geek squad was very helpful

Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

Bought this for my HP laptop. Would highly recommend this for someone who wants to make sure their laptop is secured.