Customer Ratings & Reviews

Thankful for the insurance when my laptop stop working. The employees were honest and fast in getting my laptop back to me.

always renew this option as invariably I have a question or concern. this time, they successfully installed webroot for me.

Purchased the 3yr Geek Squad Protection as they always stand by their service for their products.

This is a great protection from the accidental spill of something on it

Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

For me this is a no Brainer, laptop for my 15 year old. No matter how careful he is, something always breaks.

They are a blessing! Especially when it comes to someone like myself who has tons of questions!

Never had to use it but it’s worth having, you never know when you will need to use it. Better safe than sorry

This is basically a necessity, I don't know what I would have done without it

Glad to purchase and able to utilize it to repair my computer w/o issues and no delays.

A warranty is always on my must do list when I purchase anything and the best warranties are from Best Buy.

Very pleased with Geek Squad Protection Plan! Would purchase it everytime. Reliable protection!

Geek Squad has shown to be knowledgeable in resolving issues with devices and repairing and/or providing information in a reasonable amount of time.

Haven't needed this yet but am happy to be covered in the event of an emergency. Thanks in advance Geek Squad!

Whenever I buy electronics from Best Buy I always get the added protection plan. It usually covers everything I need it to and gives me an extra assurance.

With this guarantee, you are safe, especially if you have a child,, I recommend

I appreciate the comfort knowing that this support system is in place.

Geek squad is great and hopefully I do not have to use it but I know they will have my back if I need to use them

Purchased this for my daughters laptop. She’s a kid. Kids don’t plan for accidents.