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Customer reviews

Rating 4.6 out of 5 stars with 11903 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 11,903 reviews
  • Rated 5 out of 5 stars

    Some reliable to call for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have someone come to my house for technology issues when I can’t figure it out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have, with the chrome book adult or kid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection with all my devices. Is great and costumer service works fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to have protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proffesionalitty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great service, excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for the geek squad protection plan every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has proven to pay itself off multiple times, don’t opt out of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has worked out well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a laptop for my son. Service has been used to repair a screen damaged so well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alwsys good to cover your electronic purchases....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best thing Best Buy offers, is Warranty Plan Prices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best thing Best Buy offers, is Warranty Plan Prices!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at my local best buy. They are quick usually while you are waiting. Very patient with old people trying to learn. Great team .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this protection. It has saved me a lot of money on my purchases!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for anyone who want to protect your workstation. If you made an investment, buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book pro hard drive crashed, geek Squad saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac book pro hard drive crashed, geek Squad saved the day! all data recovered. They were very accommodating. No- brainer get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have added this plan onto the ACER computer we got. Hoping it’ll help with peace of mind especially with young kids around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't needed to ask anything of the Geek Squad yet it's nice to know they are there and ready to help me if and when I need them!

    I would recommend this to a friend