Customer Ratings & Reviews

Awesome suggestion for the 2 year added protection.

Geek Squad is the best!!! These guys know how to do it.

At about 40% of the cost of the computer I almost skipped getting it BUT then remembered I was giving it as a gift to my sister. And that's all I'll say about that.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

The replacement plan was reasonably priced - hopefully I will never need to use it

Protection for my electronics is a must. Can’t go wrong

I almost didn’t get this but I’m glad I did, I rather be protected!

Alway get the protection you never know when you’ll need it better safe than sorry.

Have not used thus service tet, but hooe bvb they are as good as I've heard.

Peace of mind to have this protection, is well worth the price.

3-Year Accidental Geek Squad Protection is a great way of affordable extra coverage for any and all my purchases

Service to be provided, if needed, will save money.

It makes it easy in life when something goes wrong with the merchandise.

Geek squad was professional and helpful and nice thank you

Wouldnt buy anything without out this! my daughter can go in on her own and have her laptop looked at! no worries!

Excellent! Great buy! Get yours today...and for a friend tomorrow!

In terms of accident their service is good and still They will change you

Haven’t had to use this yet, but it’s good to know Geek Squad is there if I need them

The laptop that I got came with a lot of defects, Geek Squad took care of me.

Worth the extra money for piece of mind in case anything breaks.