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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11819 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,819 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are good from previously using so I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT'S ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is like new again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had to use it yet but I have it just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It saved me multiple times in the past. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this service yet but I have in the past and I think is good for what its worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Very good to get help from. It has always work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to manage. But i wish i could download more apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

    I would recommend this to a friend