Customer Ratings & Reviews

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

The greatest computer I have owned wouldn't ask for nothing better

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

The 2 year Geek Squad protection plan is a great value.

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Essential for any electronic device . I feel less stress knowing my device is protected .

I haven't had to use this yet but years ago when I did, it was great.

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.