Customer Ratings & Reviews

No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it

After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

Love having the support when I need it! I highly recommend purchasing this when buying a laptop

Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

This service has helped me so many times with my devices. It's worth the money.

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

I purchased this with the recommendation of your associate and feel great about the service purchase.

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

The biggest feature about 2-Year Accidental Geek Squad Protection is having peace of mind on being able to get my laptop fixed, repaired, or replaced if I have any problems. Geek Squad Protection has followed through on their committment in the past. Here's to the future.

Glad to have help if anything breaks or goes wrong

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.