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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 11,820 reviews
  • Rated 5 out of 5 stars

    Great Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love adding Geek Squad service coverage because they do great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair my laptop issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my laptop issues.The best services given by geeks squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the team were amazing and fixed my issue in an extreme timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might come in handy as i am a truck driver use for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good explanation of warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth added to your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best decision you can take...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for work and school. Love touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracle Workers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

    I would recommend this to a friend