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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 11,821 reviews
  • Rated 5 out of 5 stars

    Worthwhile protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new laptop after bringing back my broken one. Best deal ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad crew every time. Always available to help me setup my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked about the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is super helpful and informative they knew the answers to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't Go Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service quick and hassle free process. Repairs done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always gets it done right and will keep you updated with status of availability and project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Necessary for my children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installs and accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this product. I purchased it because my 9 year old son is well a 9 year old boy and prone to dropping or spilling stuff on his electronics. This is definately worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 Year Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

    I would recommend this to a friend