Customer Ratings & Reviews

Great Add on! Thanks! Excellent!!! Extraordinary options.

Geeksquad is a great service. Would recommend to add protection to all your devices

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

Protection is key, accidents happen and when they do, it will be a costly situation for you and your family, please buy the warranty, to be Protected or not, know that is the question, at hand...

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

The guarantee is good for the value compared to other stores.

It's a much needed add on for protection for piece of mind. The price was decent

Always answered promptly and effectively with any concerns when I was building my pc

The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.