Customer Ratings & Reviews

Good I wish i would be able to return the laptop with this issuance

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

I haven't had to use, but am confident that if needed, it will have been worth it.

Always good to have in case of emergencies with technological devices

It's better to have protection than need it. I will always have protection

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

Great coverage for my laptop. Peace of mind. I like the help

The best part for laptops and I recommend everyone to buy it

I would not buy a computer with out the protection of the squad

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

They are very professional and courteous. They work fast and are punctual.

Definitely needed to protect your device. A must.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.