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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11822 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 11,822 reviews
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad protection for new computers. It always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To much Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give me the run around and take so long or have to pay for certain things you though they we're covered

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really useful just Incase anything happens to it I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides the peace of mind knowing help is available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection,it covers most of the normal accident that could occur yo someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for a great price . I would buy this product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the &

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Willy. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

    I would recommend this to a friend