Customer Ratings & Reviews

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

So far any support I have received through this purchase I have been enjoying

Definitely would recommend getting Geek Squad on major purchases.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

I bought the extended warranty for peace of mind to cover my computer

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

Haven’t had to use it but glad to have it in case something happens.

Geek squad is always essential! Comes very much in handy when you need them!

With my high school kids needing laptops you must have some protection knowing how kids are with electronics

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

My product made my life easier and better. Thanks for the outstanding performance of my products.