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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,822 reviews
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and color. Just take size into consideration when buying a laptop bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the protection yet but I think is the best way to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I AM A MEMBER OF THE GEEK CLUB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK CLUB IS WONDERFUL TO HAVE, BECAUSE THEY WILL CHECK OUT EVERYTHING YOU HAVE PROBLEM WITH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my cracked Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service for my laptop but beret had to use them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and professional team. Very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection, so i don't have to worry about issues with my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to see the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent insurance 100% recommended and they always respond immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team. Saved me so much on my laptop. They are super professional and will make magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased two laptops for Christmas gifts. I hope my family love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, it can really save you in the long run if you are particularly uncareful at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad good, online factory not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad protection plans, great coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Friendly and Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

    I would recommend this to a friend