Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,939 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the Win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freaky fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They fixed my chromebook quickly when i had broken my screen they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service always in hand and call very useful if your rough with your gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What IF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! Purchased this just for the what if factors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought it. I am accident prone and fear I will spill on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    I’m sure they’re every helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I’m sure it will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security that I can make a phone call and everything is taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but thankful I have it! Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is perfect for people who drop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my sons laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped when my sons laptop got a crack on the screen and they were very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havnt Need to Use it Yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad get it and forget it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

    I would recommend this to a friend