Customer Ratings & Reviews

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

Didn’t have to use because computer is still great but you never now when you a great coverage

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

I haven't used this yet but I'm assured to know that I have it if I need it.

Works great, needed it for school. could be a little bit faster but overall a good purchase.

I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

Good to have just in case something happens that falls just out of regular warranty coverage.

We recently bought our first ever laptop computer at Best Buy and we are very satisfied with knowing that our laptop will be covered for 1-year!!! Glad they offer this service!

Geek squad so helpful and with all of my needs. Thanks

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

Geek squad coverage is great to have for peace of mind.

Great protection plan I am thrilled to be protected by such coverage and not have to worry about anything happing to the labtop

So far I haven't had to use the protection plan. So that actually goes to show that the product purchase so far is holding up to quality standards. We will see if an update is needed in the future. But as of now so far so good.

Makes any future mistakes less stressful when I have this for protection

GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.