Customer Ratings & Reviews

Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

This was a very necessary purchase. It will help in the event something happens. I purchase things like this because you never know when you might need it.

Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!

I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

Everything was okay. No complaints. I will always use Best Buy for m’y business.

Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

You can't put a price on peace of mind. I will forever purchase the protection.

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

Excellent service especially if it is a laptop and a teenager uses it

My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

Goooooooooooooddddddddddd#dddddddddddddddddddddddf

We are assured of excellent service with the Geek Squad. We got this extra coverage for our son to ensure that his school laptop will be in great shape.

I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

Excellent customer service. We love the store we would shop there every day if given the choice.