Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11824 reviews
(11,824 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Knock on wood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know what can happen to your laptop around kids. Haven't had to use it yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must with newer technology.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In years past I have always turned down additional protection options, but knowing that newer devices just don't last as long anymore is my reasoning for purchasing it. Plus they also cover damage to the device which is really a nice bonus.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is the A team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Much needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased before and it comes in handy! Will never purchase technology without!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have this helps reassure me that if something happens I can’t get my computer fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is fire!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we used and been pleased with work by Geek Squad!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get the protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion everyone should get a protection plan. It covers everything.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It's a protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion everyone should get a protection plan. It covers everything.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It's a protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion everyone should get a protection plan. It covers everything.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great ease of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know I don’t have to dress and spend too much time trying to figure something out, I can just call the geek squad. Also was nice to know if there was an accident I could get help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent looked the damage and knew what was wrong with the laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved having this it's the only reason why I buy from Best buy because of the geek squad
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I'm a fan of the protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I make sure that I get coverage for everything that I buy at Best Buy if there is one available and I recommend that to my friends and family
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! I definitely do the same and just play it safe! We think it's important to cover your investments just in case something goes wrong. Please let us know if you have any questions or concerns we can help out with.
Rated 5 out of 5 stars
Best Service Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we love all Best Buy plans, they are effective and they always provide great service to us as customers
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
