Customer Ratings & Reviews

I bought geek squad protection, but thankfully did not get to use it. I have peace of mind thinking that if anything happens, I have geek squad to take care of it.

I haven't needed to use this yet, but it's been a great service!

Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

We always get geek squad with any electronic we buy. It’s well worth the money if something goes wrong.

I only wish I had purchased this protection prior to smashing my computer in an accident. Never again!

Wanted to make sure that I was covered with my new laptop purchase. Geek squad is always reliable when needed. This is a great service to have.

Have not had to use it yet but have heard great things about Geek Squad service. They have a great reputation locally Hopefully will never have to use it

I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

Good to have since my Chromebook is freezing up already.

It'a reasuring to know you have help in case your devices break down or you need to install something that you don't feel comfortable installing on your own.

I had this product and never got a chance to use it yet.

Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

Absolutely necessary to buy if you're buying electronics

I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

They were able to transfer a bunch of files from my old tablet to the new computer and sat down with me to ensure everything looked good.

Why not take advantage of the discount on a great service/product. You know you will have your "electronic gadget" for longer than a year.

Very friendly and knowledgeable . Would recommend

I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

Always great in helping with issues and servicing when needed.