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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,939 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good have your geek squad protection, cause if ya don’t you’ll regret it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with protection plans on anything these days, its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very efficient and available always. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & Reliable Service, easy in and out service desk, rapid response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my laptop wasn't charging. Made an appointment and it went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad laptop setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that the Geek Squad spent so much time with me to set up my computer. They were very patient answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchase Geek Squad protection for every major appliance and electronic device purchase. It's worth it in the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased this. I'm hoping to not have to use this, but I'd rather have it and not need it then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with previous laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but nice I have it. I've used them in the past and the service was great. Helped me alot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids are hard on technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into distance-learning my daughter broke her school provided chrome book. I definitely don’t want to deal with next three years

    I would recommend this to a friend