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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 11,939 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your product against accidental damage or failure. Easy to use and redeem for a replacement or for it to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are excellent, I have been able to bring in my item, and have a fixed item in a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! No hassle and they know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to add for repair coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service when needed and have used in many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A basic need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it u will need this Please

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Om time and very good and knowledgeable i have no vomplaints and the service is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great insurance to have on products you use alot..I always add this to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend getter this services added to any expe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet, but after reading up on what it offers its worth the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Simple purchase, a little too costly in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad - always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my items I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect you’re devices so you can see if you may need to have it replaced or fixed without paying for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful that this is offered by geek squad and is easier to use than any other protection plan I have ever purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but sometimes if I am typing and make an error it will not back up to erase. Other than that lightweight and easy for on the go use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend