Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 11,939 reviews
  • Rated 5 out of 5 stars

    I don't usually opt for protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet. But offers peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job the geek squad is always there to help y

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get going on my computer and set it up for me the geek squad is great I have a few friends and family use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect your purchase in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is a good computet for kids. We have not had any problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goodplan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great plan. I usually don't buy these, but this one has been very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient purchase. A necessity, especially if you’re looking to purchase anything electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service, don't take your chances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will never know when you are going to need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never know when you are going to need it,I highly recommend it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highy reccomended for anyone who may need help with computer or smart phone issues use with many electronic products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this service yet, but the peace of mind it provides is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call 3 times and all personnel I dealt with courteous and polite. They had me fixed in such a short time.. Much more knowledgeable than I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go along with my new laptop. I haven't needed it but am glad that I have it, just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They basically recommended a upgrade..not much on this one.

    I would recommend this to a friend