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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 11,939 reviews
  • Rated 5 out of 5 stars

    Helped with my computer questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to help me and not treat me like I am an idiot. They are always helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hope I don't have too. But great value for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this product, tgey help me with my pc and set everything up for me, they make everything so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome that you guys offer this with any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop stopped working after 1 month. Took it in store and it was shipped off. Didn’t even take 2 weeks to get replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan. Did well by me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance plan for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got if for my laptop. I've not had to use it yet but it's better to have it and not need it than to need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love GEEKSQUAD PROTECTION.. AMAZING ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When tragic events cause black out .. GEEK SQUAD comes to the rescue...110 starz...!!!! I put this on any breakable wearable product...1,000X suggestion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are the very best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I wish we had it before. Whenever we have questions they are very knowledgeable,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and helpfull... they were patient in explaining all of my features and what services they provide...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tried to use it, cannot see any value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing my Laptop, I also purchased the Geek Squad accidental protection here. It's always good to know that my device is protected incase an accident happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because I previously bought a laptop and the screen cracked. My new laptop has worked just fine and haven't had to use protection plan but happy to know I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to purchase this... trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smart idea to purchase if you're going to spend the money on computer equipment! Smart investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Price for 3 year warranty is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for my laptop. Love the extra security for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great. Just knowing you have that added protection is great.

    I would recommend this to a friend