Customer Ratings & Reviews

I can always count on the geek squad to help me and not treat me like I am an idiot. They are always helpful and kind.

I haven't had to use it yet and hope I don't have too. But great value for products.

Highly recommend getting this product, tgey help me with my pc and set everything up for me, they make everything so easy

Its awesome that you guys offer this with any device.

Laptop stopped working after 1 month. Took it in store and it was shipped off. Didn’t even take 2 weeks to get replacement.

This is a very good protection plan. Did well by me!

I got if for my laptop. I've not had to use it yet but it's better to have it and not need it than to need it and not have it...

When tragic events cause black out .. GEEK SQUAD comes to the rescue...110 starz...!!!! I put this on any breakable wearable product...1,000X suggestion

Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

We haven’t had to use it yet but I wish we had it before. Whenever we have questions they are very knowledgeable,

Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

Knowledgeable and helpfull... they were patient in explaining all of my features and what services they provide...

I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.

Upon purchasing my Laptop, I also purchased the Geek Squad accidental protection here. It's always good to know that my device is protected incase an accident happens.

I bought this protection because I previously bought a laptop and the screen cracked. My new laptop has worked just fine and haven't had to use protection plan but happy to know I have it in case I need it.

It's always a good idea to purchase this... trust me.

Just a smart idea to purchase if you're going to spend the money on computer equipment! Smart investment!

Good for what it is. Price for 3 year warranty is pretty good.

Affordable price for my laptop. Love the extra security for my purchase.

Protection plans are great. Just knowing you have that added protection is great.