Customer Ratings & Reviews

Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

have not had to use it, but I am happy that if an accident occurs Geek Squad has you covered.

Haven't had to use it yet, but will help when issues occur.

Great item.mmmmmkkkkkiiiiiuyy66665555555556y666666666666777777777777777

I bought the GS service b/c I purchased a laptop. I appreciate making appointments online; though at times, there still is a wait in a queue at the store. Nonetheless, when it is my turn the techs are focused on me and my item. I find the GS knowledgable; they have helped me when most panicked.

Had this since September 2024 and it's November 2024 and So far I love it. I love the versatility of it and especially that it's touch screen and pretty affordable. I purchased the bamboo stylus to use w this And it works well.

Piece of mind for my new laptop, a good investment just in case!

Always good to have extra protection on any small appliance

The agents are fantastic. Really helped me when i needed them most.

The extended protection is well worth its weight. I highly recommend buying this extra insurance.

I like this laptop because it is a widescreen cool. I like because it is thin computer also I love my CD/DVD optical drive. I was going to get me a DELL but, they didn’t have I was looking for. The rep was cool with me. Best Buy has got the ticket. I also bought me a Smart TV in October the tech and salesman was cool setting me up it was the last INSIGINIA ROKU SMART TV it has what I need especially free tv, local channels in the USA I really wished if someone show how do I find local channels in New York City and Northeast New Jersey because I used live there but, I miss New York City. I also the like the New York City radio stations such WQCD 101.9 Smooth Jazz station and WCBS 880 Radio.

The laptop was good quality but the young owner wasn’t very gentle but they replaced it within a very timely period.

Fantastic job and well deserved payment for my device. Thanks.

Geek Squad always helpful, 24/7. Love they can remote in and did issues.

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

I always get this service on my electronics. It is gives me good peace of mind that I can get a replacement if it breaks. The replacement will often be a refurbished device, so the battery life can sometimes leave something to be desired. That said the devices are always in great shape and look and run like new. Ill take an old battery in a new computer over a cracked screen any day of the week, so this is well worth it.

Have not needed to use this product yet, but with all the things that can go wrong it is good to have protection on this product.

It's worth getting just in case if anything happens within a year. I just wish the prices weren't as high. I would've gotten more years.

Great customer care, Geek squad continue to inform and keep me updated about my service.

Its worth it but also not worth it. If ur sure nothings going to happen to your computer than its worth it such as not drinks and such near it. And it sits its 1 place and u dont carry it around or rought it up not worth it but its worth it when somthing goes wrong so its hard to say for sure if its worth it. But its truly only worth it if somthing does go wrong. Its like a expensive gamble lol. Im going to be using them to fix somthing w On my laptop i judt bought here soon so ill update this review once that happens.