Customer Ratings & Reviews

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

I always wondered about the Squad. This time, I was pressed for time and needed my new laptop set up fast. They did it overnight and it saved me hours of problems. Then when I had another glich, they fixed it right away. The added feature that they will service all my computers is a wonderful bonus. I am sold on them.

This will make a great difference and help me feel more secure should any mishaps occur with the computer

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

Haven't had to use it yet so not much other to say then it's a good way to protect your devices should something happen. Just anticipate having to replace the entire device as opposed to recovering anything. So try to keep important things on a hard drive external hard drive.

With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.

Anything that comes in handy like the 3 year guilt free protection for massive purchases like the laptop was an amazing deal that delivered and even though i did not get to use it the return on it was guaranteed for my money back which makes it even better for accidental purchases.

Always purchase Geek Squad service, I don't take chances on "just in case".

This extended service is the best, even though you get 2 yrs with total tech. I recommend the 3 yrs . It help me get refunded n get another new computer

Hands down the best thing to spend money on! When my Lenovo Yoga died after just 2 years, they replaced it. I bought an HP Envy instead. Worth the money!

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

Best protection plan for laptop my laptop broke and everything be fixed fast

I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

I always go to Geek Squad whenever I have issues with anything. They are so friendly! Super knowledgeable employees and they walk you through the whole process!

This is a for sure must when buying electronics, if anything happens to item they help get it fixed!