Customer Ratings & Reviews

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

Great easy and worth it to get with every product you get better save than sorry.

This agreement was purchased at the same time has the Surface Laptop since it is reliable. To date, it has not been used. However, the confidence and reliability in this agreement created less stress at the time of this investment.

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.

Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

This has helped me when my other computer gave out so purchased it for this one again

I purchased this geek squad on my sons previous laptop, it was by far the smartest purchase i have ever made. Geek squad was great to work with!

It is great that I really don't have to worry about anything taking my computer anywhere i want to go and if anything happens to it accidentally it is covered which is a huge life saver..... This company is one of the few i always will get the protection plan.

I haven’t had to use Greek squad on the new laptop but we did last year I believe it was last year on our washer. They was able to come out right away and was friendly a was able to fix our washer quickly and explained to us what was going on. I would recommend having geek as a warranty

I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

I got the 2 year protection plan on my new laptop seeing that my old one broke. I have already had to use the plan and the process was very smooth.

Agents mounted tv and all devices, fixed computer, hooked up roku, troubleshooted connectivity problems over several trips. Will never be without

Happy with the coverage/service in case we need it! Provides peace of mind.

Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

I havent had to use this feature yet, but i am glad i purchased this for an extra ease of mind.