Customer Ratings & Reviews

After 1 year and 3 moths of buying my laptop, screen failed. I take it to the Geek squad and they solved the problem. It was covered by the warranty.

These people are great and smart. Great replacement plans as well.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Awesome house computer for simple stuff to do for yourself and kids

They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

There are the best in the business. I have never had an issue

Very helpful with helping me set up my new laptop and walked me through all of the features

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

Previously bought item broke before 4 years, great to have a new plan

Much needed productivity keel my daughter laptop protected

I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

These guys are good at what they do I appreciate them for the work they put in to making me a satisfied customer!!

I have not been required to use the protection plan but enjoy the piece of mind that if my laptop begins having issues Best Buy will repair or replace it in a timely manner.

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.