Customer Ratings & Reviews

I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

Geek squad protection actually makes life better great associates at BBY

Considering that this protection covers damages and such, knowing that my laptop came new in box with a faulty keyboard and they instantly replaced it that day was very nice. Definitely worth the money for the service

Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

I haven’t had to use this service yet but I feel comfortable knowing that I have this resource. I am in a Paramedic program online and my computer has to work or I can’t do schoolwork and if I get behind, I get dropped from program, so this is a nice insurance for me.

My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

Easy to use, lightweight, works great, love it, I would buy again

Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

So far no problems with the laptop. At least I have Greeks squad just in case

Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

Always there when you need them!! Can’t recommend them enough

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

I have geek squad service on every device and appliance I have purchased. While no one wants to have to use it, when you need it, you'll be glad you have it. They come right out to your home!