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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3761 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,761 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection from the Geek Squad they are so nice and helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received LOUSY service from Geek Squad; Very Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old BB purchased HP desktop finally failed. Took to BB/Riverside CA where they transferred photographs & data from the old hard-drive to a BB purchased Western Digital external drive. Got instructions from Geek Squad on how to install photos on new Linovo desktop which I purchased today from BB Riverside CA. I had problems transferring the data & photos at home. Called Geek Squad @ 1-800-433-5778 for tech support because I purchased the 3-year coverage. The tech would NOT help me in trying to figure out why no transfer and, worse, she hung up on me! I spent almost a $1,000 today at BB and got real LOUSY service. She wanted more money to help me transfer out which BB put on the external drive. I'm a long term customer of BB and also a stock shareholder in the corporation. They let me down today big time!!!!!!!!!! written on 2-25-2021 Scott

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this for my product. I have never had a problem before with geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend protecting your purchase and have piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is definitely a good keyboard . I have owned plenty this one is really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped out with the setup and did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I haven't had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with my computer yet but when I got this computer getting the geek squad protection basically got me 80 dollars back so it was kind of like getting the geek squad protection for next to free. I've had to take things back to the geek squad before and its usually 50/50. Sometimes they help and sometimes they tell me to just buy a new one. We'll see what happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, we won't need to use the extra protection, but it's good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must need for any computer. Accidents can happen, I'm glad I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service.I can't live with out it. There always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad protection, it’s well with the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the previous plan that didn't cover the new computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must when your product doesn't work and you really need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck. So glad I have this plan. Peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always think it's a good idea to buy Geek Squad Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my new all in one computer with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I game and drink this warranty will work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great folks to deal with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are great to deal with, very helpful and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a good purchase to protect your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very knowledgeable and very friendly as well

    I would recommend this to a friend