Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3798 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,798 reviews
  • Rated 5 out of 5 stars

    Buying an open box computer is a good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. I got the open box option to save a little money. It didn't come with an electrical cord, keyboard or mouse. That's ok because I already have them from the previous computer. I have windows 11, which is an adjustment but it's not to difficult to move around. I hope to not have to buy another computer for a few years but if I do I'll look at Best Buy first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ggood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggoodggood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad but it's good to know they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality services. I thought I was tech savvy but apparently all of the new tech my kids are requesting is above my skill level, it is not above theirs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendado

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nadie nunc sabe que puede ocurrir.... ¿Cierto?....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans for my investment, knowing if something is wrong it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect and be happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy protection for the just in case scenario

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must have, especially when it comes to purchasing expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myv on loves it, the bad part is he wants to bo on itvall the time. But we have set hours for his gaming time, the PC is nice very fancy looking n he hust loves it. He invites his friends over so they can come play wuth him and use it. Great deal great product n great price from black Friday. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea I have no worries! Geek Squad is an amazing service to have at your disposal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronic without an extended Geek Squad Service warranty. The Geek Squad and the servicemen are the best. They are truthful and don't mind taking time out for you and with you no matter how long it takes to satisfy the customer. They will work on your electronic item until it is fixed or replaced. Who wouldn't appreciate such great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, they kept me informed and fixed our gear quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son downloads games all the time and so far all the games he downloaded he plays it everyday on his pc!! Whatever needs fixing they help u right away in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More like superhero squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad the crew on miller Rd in Flint are top notch. Always ready to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good with good with wifi and has excellent lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievably Honest and Pro-Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They discovered my items went on sale literally 1-2 days after I purchased. Did a return and repurchase which reimbursed me about $250 between the CPU and warranty. Would not have known this if they didn't catch it and tell me. Unbelievably honest and pro-customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t Regret it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know a lot of times we don’t buy these types of Warranties because when you go to use it there’s always a loop hole on why you can’t use it or it’s very difficult to use it. THIS IS NOT the case with geek squad warranties and I am glad a purchased it. I purchased an HP all in one desktop for my daughter for Christmas and it fell off the gamer desk the next day and messed up the screen. Took it to geek squad and the transaction was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need it but for the price and value I couldn’t pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to buy electronics I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for refurbished! Awesome deal and worked very well in the past year since I purchased it! It was a gift for my dad and he's been enjoying it ever since. Fast processing and no issues.

    I would recommend this to a friend