Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3835 reviews
(3,835 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with the problems I was having without making me beg for help .
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love purchasing electronics from Best Buy, They help you out quick and they make it easy to return your stuff
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mari. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
Omen 40L
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service very professional and reliable, online service is excellent
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Full refund on broken computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best protection you could get my some broke his computer and they gave me back full price
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the piece of mind, never would go without it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great add-on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great add-on to have when you are not super tech savvy like myself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3-Year Accidental Geek Squad Protection. It is better to be safe than sorry!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very comforting to have the accidental protection plan. I have not had to use it yet but it is good to know that I have it if I need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helpers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the protection for my computer. So if I need anything I'm covered. Help with questions or concerns. To check to make sure I have everything correct.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having this protection, should we need it. So far so good!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad, they’ve already helped with my PC once when it got surged.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer two yr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek sqaud tech is not worh it they did not help me with old pc
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the insurance you never know when you will need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So glad to have them on our side.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad to have the total tech team backing up ALL of our new purchases. It offers a little peace of mind in these uncertain times.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Bad service Good scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection with everything form Best Buy and they always help if anything goes wrong with it, including accidental damage
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They were very fast in fixing my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job cleaning up the computer l. You guys are great with you help. We thank you very much.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work on every device in your house. I kept trying to get them to work on my car..that was a no go. LOL Super helpful even when I had minor problems.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the best extended warranty around. I highly recommend it to anyone making large purchases. Like game systems or computers.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 Years is a Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 3 year warranty is the best deal for the length of time and it’s value. I’ve had to replace a tablet in the past and the process is easy. The best part of all is that you can finance it too!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
