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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 227 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 227 reviews
  • Rated 5 out of 5 stars

    Honest and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s why geek squad is this shizz.. one of my older smart tvs was struggling to connect to wifi.. I called and asked how much to fix. The guy tells me to buy a Roku stick.. duh why didn’t I think of this?? Long story short..they’re honest and dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had an issue with my rog ally and they got it back to me a week before christmasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool, they come out to your house and fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea, its excellent, i haven't experienced this myself, but my friends told me that they come out to your house and fix it for you instead of you driving out. I paid a pretty hefty amount for geek squad but most of the reviews are excellent so im trusting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for my Lenovo go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the three-year accidental geek squad plan for my Lenovo go. I always buy one of these plans, especially for electronics, given that they can be easily dropped and damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have kids or are prone to accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like gettibg geek squad protection for my electronic purchases such as my LG Oled and Asus Rog Ally. Expensive purchases like these are worth soending the extra money on in the event that the device breaks or no longer funtions.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad highly recommended

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable to know that Geek Squad can repair or take care of the product if any issues occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality built system. The design, colors, button layout, are all very pretty to look at. The quality of the materials are nice, runs great, wonderful built in operating system. Great choice if you can't decide between a game console or a pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't have to use it, but if I do then I'll change my rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service nice ti have specially if you buying some electronics or expensive gadget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get better protection on my device thanks to this, now I don’t have to worry for another 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels secure about purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my stuff is safe but I feel secure knowing that I have this policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security of being covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven’t had to use it but I love the security of knowing I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    narley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have always plays out in the end a must have I got mine get yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have always plays out in the end a must have I got mine get yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds pretty good to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t push for you to buy this which was nice. Seems like it will work well if the unexpected happens. We’ll have to find out when my ally arrives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had a problem with my Rog Ally they were very helpful with getting it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me set up my device without any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service have to pay fee to return replace and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental replacement plan provided much needed peace of mind for my Rog Ally. I always get these plans for their ease of use when needed!

    I would recommend this to a friend
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