Customer Ratings & Reviews

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

I love that they offer these protection plans. I usually purchase then if there priced fair. I've only had to use them one time and it was pretty easy to get it done.

Happy and confident by product is covered. Laptop repairs can get pricey but this affordable 3 year protection will prevent me having to pay more than I already have.

The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

I already used the warranty, cracked screen. Didnt take very long to fix

They helped me change and fix my computer they are great

I haven't used the geek squad service yet, but i hear its excellent so i have it just in case. Doesn't hurt to have protection on your products.

BEST PROTECTION PLAN FOR YOUR ELCTRONICS ON THE MARKET.

I have not needed to use this yet but its a good thing to have.

A must-have for all of the valuable electronic equipment. Needed in case of an accident!!

If your ever in a technical pickle/ call the geek squad!

Always purchase Geek Squad service when making electronic items. Peace of mind knowing within the extended time that I am covered is worth it.

Worth getting in case ANYTHING were to happen to your computer accident wise

Best part of buying from Bestbuy because of the great accidental protection!

Very kind had a warranty for my new laptop and they had no trouble fixing it

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.