Customer Ratings & Reviews

Squad got computer set up and ready to use. Helpful and friendly.

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

Really good service they repair or exchange devices if needed. Just expensive

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

Awesome geek squad accidentally plan protects everything on my computer

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

Wouldn’t own a software device with it. Good tec support

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

Love the security that I can make a phone call and everything is taken care of

enery thing i needed ro start school would definitely recommend

3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

needed help and got good advice. overall good experience.

my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

Bought the service for my laptop but beret had to use them

Haven't needed it, but thankful I have it! Would definitely purchase again