Customer Ratings & Reviews

Always professional service. Very knowledgeable staff.

Excellent service especially if it is a laptop and a teenager uses it

we love all Best Buy plans, they are effective and they always provide great service to us as customers

This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

The Associate at the store talked me into it and it was a great idea.