Customer Ratings & Reviews

The geek squad was very good and nice. Very good at explaining all of the features of the laptop

Slam dunk. No reason not to get the protection to get issues taken care of in store.

This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

Bought as a backup in case I run into issues with our new laptop… I did not.

Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

I have never went wrong with buying computers from Best Buy with the Geek Squad replacement.

I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

we used and been pleased with work by Geek Squad!!

Anytime I purchase electronics, it's a given that I also purchase the extended warranty as well. You just never know when your item may break or get damaged and it's a great feeling knowing that you are protected if that time comes.

I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

Have not had to use the Greek Squad and hope I don’t have to.

The best squad. When I have a problem they fix it, and explains you the problem.