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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 11,960 reviews
  • Rated 5 out of 5 stars

    Be Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upsell on the service and since I am always on the go, it's comforting to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Best Buy allows you to buy protection plans. They do a good job when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my laptop and so far so good I haven’t had any issues. But I’m sure I’m in good hands with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good to have if you have a small business or even multiple devices for home. You need to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sets up all new computers and keeps all our family technology working efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we always use it we will never not get a plan from Best Buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I feel the same way and purchase protection on everything just in case something goes wrong. It's great to have peace of mind on your investments. If you ned any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe to use this where ever with the accident protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy member for a while, and i would expect less for the poan protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives polite and friendly customer service. Happy with our purchase. Will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always helped me solve the problem with my laptop to little to major Issues with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Say Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the BEST! Easy to use if needed, fast service, quality work and replacements. Great customer service all around!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    god squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to know the Geek Squad has my back. I do not always know how to fix things in this big old crazy world. Just knowing the squad is around, I feel much safer, and sleep better at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me assist with the laptop that did not turned on anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their protection is one of the best in the industr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection is one of the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy Without It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Top Of The Line Protection!!! It more than pays for itself if you even have to only use it once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the greek squad will be able to answer my question and give me help if I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal laptop protective warranty. Nothing specially good or bad. Cost was a little high but this is one you can nothing about. Total replacement for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi Gary, you're getting 25 points for this review!Hi Gary, you're getting 25 points for this review!

    I would recommend this to a friend