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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 11,960 reviews
  • Rated 5 out of 5 stars

    3 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 3 year geek squad protection plan I always buy best by protection best thing to do when something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have insurance on all your purchases. It comes out handy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the best buy warranty. If you need it, its well worth it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped a lot not bad somewhat ok!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another laptop, and had it about 6 months or so. I closed the lid and next day it had a 1 inch black line on The right hand side of the computer. Due to coded I wasn't allowed to bring it in right away. They sent off my laptop to be repaired. 2 weeks later found out that it could not be repaired. They did give me full price for the laptop however I still had to buy a new 3 year warranty. I was bummed about that. So it's just an OK coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful so far since purchased. Used it once already to help set up my security software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i had this I have used an item like this and am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geeksquad protection in all our products because its always useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy explained all about the Laptop. He made it easy for me to set it up. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandchild who loves it. Easy to hook up and use. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get it for my laptop knowing how things previously went with my 4 year old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it seein my laptop was in for work within 7 days of purchase and now is going back again for repairs that we not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like their protection plan and that no matter what I do, besides personal damage, they will cover it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy it's always awesome shopping with excellent customer service with great deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really get protection plans anywhere else but highly recommend for your Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to add extra warranty and can’t go wrong with geek squad

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will buy geek squad warranty. This is one of the reason Best Buy is a wonderful company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you, always buy the warranty whenever you buy electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service just yet but glad to know that they are there and available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad for a laptop repair and the price was great and service was fast

    I would recommend this to a friend