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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11951 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 11,951 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product protection for the amount of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like life insurance. Something you pay for and hope you never need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOTTA GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GOOD TO GET... AND EASY TO GET FIXED....A MUST

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is pretty good they will insure everything Didn’t have to use yet but looks good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad before and they’re very helpful...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product to protect the laptop we bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the squad protection service your company works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with an 8yr old you must have protection on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assist me and help me in every way that they could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best insurance I love it, and it keep it safe

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilike it i Bought two years ago work's great no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coming in handy with purchases of various items and with use of service in-home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had to use coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have insurance on all products, eventhough one May never use the service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if buying a gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have good to hold a warranty is good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when things go wrong with your equipment. They are there to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems! Always the best squad! Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job setting up my new computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job of transferring my data to my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a problem. But when i do. I would call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the value of geek squad. It really is one of the best protections out there

    I would recommend this to a friend