Customer Ratings & Reviews

Nice having piece of mind that it will be fixed if something happens.

Well it may not be the flagship Book3, it's Perfect for school and pretty much any normal use. The best thing is the screen share or split. If you all ready have a Galaxy Tab 7 or higher. Then get this laptop or any or the Galaxy Book3. No matter where you are, you have a real office that you can setup at. There is so many great use for this Laptop and Tablet tag team duo. Just think your setting help your kids with home. Instead of looking over your shoulder they can just see exactly what you are doing with screen share. It's awesome and Samsung makes it so easy to use, that ever I got it working in less then 5 minutes. Just Awesome. Worth the money.

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.

Ive owned this laptop for around 4 years and its been a solid workhorse the entire time. It handles AAA games up to 2022 releases on medium settings no problem, and later titles as well if you crank the fan speed. Its given me no significant issues and is a fantastic bargain for the price. The fan noise is a little loud if you're playing higher end releases but that means the system is getting cooled so it's a necessary compromise for such a compact package.

This a really good anti virus software. But honestly it took longer to install it.

Love the adh protection offered especially on laptops.

I have great expectations for this warranty package deal, I hope it helps with issues that may arise with this product

This isn't a fair question. The Chromebook was purchased a month ago and haven't needed to use the warranty. I hope we won't have to.

Great service definitely recommend getting protection

Its quick and easy to use just sign in with your email and you are good to go.

Good for personal on hand device help. Can call or chat by debice.

I love this laptop. The I have had no issues with software compatibility and the battery life and screen are highlights for me. I have owned several Microsoft Surface devices and this beats them all. My only problem is the finish color and material. I have never had a device that showed so many fingerprints. I wish I could find a good wrap or vinyl cover but I would need to even cover the track pad. Prepare to constantly wipe it off.

It's there if needed. Didn't have to use it , but the geek squad is there

Great color shade choices. Great Basic working Laptop!

The Geek Squad! Nothing else needs to be said. Their reputation says it all. I have worked with them in the past and they are awesome!

Helped me get all set up the and service was priceless geek was professional and knowledgeable and was such a great help! A+ #1

Even though I did not use the protection. Still was happy to know I had it

Great service, friendly employees as well as knowledgeable.

They have been there to help out when something happens. Quick response and know the issues.

So far loving my New HP 14" Laptop , this time went for 14" screen instead of 15" screen. This 14" Laptop is much lighter and fast on startup , Browser's are opening up, alot faster . My old HP Laptop only lasted 2 years 1/2 .. This time I only kept on old Laptop for WiFi for New HP Laptop ,didn't want issues from old Laptop to be on to New HP Laptop ...Like Chrome not responding or slow at startup, I only use it for online shopping , playing games , search ,and glad that Chrome is working alot better on New HP Laptop . Didn't installed the Internet Security that came with HP 14'' Laptop . I have Norton Security which I been with them for long time . Thought Internet Security that came with New Laptop might conflict with Norton Internet Security .