Customer Ratings & Reviews

I know they are good from previously using so I would definitely recommend

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

They saved me from destroying my brand new computer

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

I love how easy it is to manage. But i wish i could download more apps

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

I love the fact that my product is covered for a year.

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

Great folks and fast professional service. Very happy!

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.