Customer Ratings & Reviews

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

Always answered promptly and effectively with any concerns when I was building my pc

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

It's better to have protection than need it. I will always have protection

I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

Absolutely loving this device! I use it for basic things (email, Netflix, etc) and I’ve had no issues whatsoever. Only drawback so far is that camera is not front facing so no video calls unfortunately.

the Geek squad team. They are experts and helped me solve the problem with my pc

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Guy was really good at giving advice on what laptop to got with