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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11716 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,716 reviews
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, it can really save you in the long run if you are particularly uncareful at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is helpful for laptop questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WellDONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was really helpful, I usually don't write a review on something like this but when you have someone so nice in taking the time out of all the other customers to address my several questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE geeksquad! Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought it. I am accident prone and fear I will spill on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Place ALot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Of The Employees R Really Friendly & Nice 2 Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide exceptional service, hassle free. This was my thrid laptop purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a peace of mind expense, low cost for an inexpensive laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer service is available 7 days per week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! It's a privilege to be there for you when you need it! Please let us know if you need anything or have any questions we can answer.

  • Rated 4 out of 5 stars

    Hard to see the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best deal on protection. I am always careful with my stuff, but some things just happen. Knowing I can get my computer repaired if it breaks or if I spill something on it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent clarity of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage when you need it most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I like to cover any accidents that may occur with the product by using this coverage. Usually when I spend 500 to 1000 dollars for something I will purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What IF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! Purchased this just for the what if factors

    I would recommend this to a friend