Customer Ratings & Reviews

Always good to have in case of emergencies with technological devices

Might come in handy as i am a truck driver use for my business

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

Excellent service, very useful, very quick and easy to resolve problems

Geek squad provides the peace of mind knowing help is available if needed.

Explained in depth about the warranty and helped me not worry about future issues with device

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

Good I wish i would be able to return the laptop with this issuance

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

Geek squad is always essential! Comes very much in handy when you need them!

For the price paid I think is worth it, better to have it and not need it than need it and not have it

It is an excellent insurance 100% recommended and they always respond immediately

Having this pre-installed was a time & stress saver. Geek Squad also transferred all of my files & folders from my old pc to my new one. When I picked up my pc from them it was ready to use.

very much needed, always be safe than sorry. a year or two is the max I would recommend to get