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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 11,960 reviews
  • Rated 5 out of 5 stars

    Always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for giving me a piece of mind with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to cover my college students new laptop. I hope to not need it, but with classes taking place online wherever my student wants to go, I'd rather be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V. Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad waited on mr quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a computer with out the protection of the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea when buying a new computer as a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get GS protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service for a great price. A must buy for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m be bad to use this twice now ! Very good just wish it was for a longer period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended warranty for peace of mind to cover my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad they will fix anything they are great

    I would recommend this to a friend