Customer Ratings & Reviews

I had purchased two laptops for Christmas gifts. I hope my family love them

I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

Great Add on! Thanks! Excellent!!! Extraordinary options.

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

I love this service and was very happy I could add Geek Squad protection to my purchase.

Not had to deal with them yet but they seem good__

Geek squad is there with you every step of the way

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Happy with my purchase perfect for my work needs..

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

Amazing for work and school. Love touch screen feature

Haven’t had to use it but glad to have it in case something happens.

Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.