Customer Ratings & Reviews

Best purchase you can make so you have the protection that you need

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

There has not been any need to use the protection plan but it does cover good things.

I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

Added protection, so i don't have to worry about issues with my laptop

This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

They knew exactly what they were talking about when I needed help with my lap top

Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

Thank you so much for the excellent services, I am very happy to the best team and services.

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.

Wonderful and very detailed work. Friendly service and helpful answers to my questions

Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products